Returns & Exchanges
At TomboyX, we want you to feel comfortable and confident in your own skin, which is why we offer a hassle-free return and exchange process within 45 days of purchase. Our Love at First Fit guarantee ensures that if your first pair of underwear doesn't fit perfectly, the first pair is on us.
Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate your return or exchange.
Prepare the Package
Place the unwashed and unworn items (with original tags) back into the reusable shipping mailer or any secure box.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing